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6 Lessons From 2020 Federal Leaders Should Apply in the Months to Come


As the embers of the dumpster fire that was 2020 burn away, important lessons provide light for the way forward in 2021.

I haven’t talked with anyone pining for the good old days of 2020. But as we collectively stagger into 2021, it’s worth remembering six morals from the outgoing year that we’ll want to follow in the months to come.

1. The debate about telework is over. There was a time—actually, a year ago—when some managers looked skeptically at telework. The EPA, for example, found itself in the middle of a squabble when top officials tried to limit the telework time of their employees, and Social Security had actually decided to end its telework program.

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